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Once Review

Once Review
About Site
Active Audience 83%
Quality Matches 66%
Popular Age 23-36
Profiles 946 841
Reply Rate 78%
Ease of Use 7.6
Popularity 8.6
Fraud Very Rarely
Registration Free
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Once users sign up here as well:

Pros and Cons

  • Strong security. Registration is fairly easy
  • Personalized matching
  • You can sign in using your Facebook profile
  • User-friendly interface
  • Very limited chat feature
  • It mostly depends on the matchmaker
  • The price range for membership is above average

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Once it is a serious dating app that is revolutionary in its way because it doesn’t have a search filter, it uses a special technology called Matching Quality. Some of the unique features are free to use, while others are available in the premium version. The app is available in both Android and iOS with a very user-friendly interface. If your intention is of a casual relationship, Once urges you to find other casual relation dating sites because Once is specially made for finding your true love.

Once Review

How many languages does Once support?

Available in English, Spanish, Dutch, Portuguese, and French.

Who owns Once?

It was founded by Jean Meyer and his colleagues in October 2015.

So where is Once based now?

The address of Once, “Once Dating AG, Churerstrasse 135, Postfach 329, 8808 Pfäffikon Switzerland.”

When was Once founded?

It was founded in 2015, October.

Is Once available worldwide?

It is available in all European countries, and in general almost all around the world.

How old should you be to register on Once?

You have to reach your legal age for registration on Once. Generally, 18 years is considered the limit. You have to be 18 or above to register on Once.

Can I use the app using my computer?

Yes, they have a website version that can be accessed from the computer.

How many members do Once have worldwide?

They have around 9 million users worldwide.

How many members do Once have worldwide?

Website Design & Usability

The website is simple and easy to use. Everything on the website looks organized, and all the features are available for websites too. You will see the features on the left-hand side of the home page. When you search the website, you will get options to join them, which can be done using Facebook or phone number.

The site provides a new match every day. The most interesting thing is that the visitors have to rely only on the matchmakers and have no options to search for their partners. If the match replies within 24 hours, the users will be able to enjoy unlimited chat options.

Which browsers support Once?

Every popular browser supports Once. Chrome, Safari, Explorer, Yahoo, etc., can be used to open Once.

How do I use the camera on Once?

We don’t have much information regarding this feature; check the help page for details.

Special Features

The special features are:

  • Matching quality

When you rate profiles, the bots collect your preference data, and that helps you get matches. They don’t have the search feature manually.

  • Match preference

Answer a set of questions to get customized matches. This feature is available for paid members.

  • My reviews

You can ask members to review your profile, which can be posted on Facebook. Anyone can see your reviews, which will eventually help you get better matches.

Special Features

How Does It Work?

The process is simple:

  • Register

Fill in your profile with information. Let Once verify each information, and you are set. It takes about 10 minutes because Once relies on proper and detailed information.

  • Daily matches

You will receive your daily matches. You don’t have to swipe matches, and they will automatically be displayed.

  • Share secrets

Do you like someone? Share it with Once. If they like you back, you can soon meet and date. If you don’t like your match, tell Once, they will keep suggesting you matches until you fall in love.

  • Review and Rate

You can review profiles, and this will help Once to know more about them. Also, you can ask members to review your profiles and rate them. You will become suggestions to those who want someone like you.

How can I message someone?

After registration, you will get a different match suggestion automatically. You can select the one you prefer and send messages. If they accept your message, you will be able to start the conversation. Messaging is an important feature and the most basic way of interaction.

The first hardest thing is to find yourself a match.

How can I message someone?

Is sending messages free?

No, you have to upgrade to a premium account to access this feature. You will receive blurred messages. You can read them only when you have a premium account.

How can you start messaging with someone on Once?

Messaging is an important feature and the most basic way of interaction.

  • The first hardest thing is to find yourself a match. Take time to find a match. Do proper research, check out their social media profiles, and know about them before interaction.
  • Be yourself. Don’t project a fake personality to impress. Be what you are. Tell your story to connect with your matches.
  • Always be respectful and have decency. Flirting is welcome in a dating site, but that should be a mischievous yet sophisticated one. Hate speech, body shaming, ethnicity regarding hate speeches, etc., are strictly restricted.

Why can’t I access Once?

There might be issues:

  • An incorrect password can be a reason.
  • The weak internet connection can be a reason.
  • You might have been banned from the site.

How long are Once bans?

Once bans are generally done because of the violation of the terms and conditions. Profiles are banned for minutes or permanently.

How do I reactivate my banned account?

If you wish to reactivate your account, you have to do the following. You will get an email when your ban is removed. Open the mail and follow the link provided. You will easily be able to reactivate the account.

Is there an option to delete your Once profile?

Yes, there is. You have to mail Once, with your phone number, email ID, they will find and delete your profile. Once a profile is deleted, you can’t reactivate it. All data will be lost permanently.

What happens if I disable the “Show me on Once ” option?

We don’t have much information regarding this feature right now. You can check their help page.

Where do I see my matches?

You see your match on the homepage. Also, notifications will be sent to you.

How do I see who messaged me on Once?

You will receive notifications about every activity on your profile. If you choose to email for registration, you will receive emails, if you select a phone number, you will get text messages, and if you prefer Facebook, you will receive emails for that as well.

How do I see who messaged me on Once?

Is it possible to see the Once members who I liked?

Yes, you can do that. There is no search, and then the Bot, namely, Match Quality, will do the necessary to help you get a partner. They have a friend list; you can check your friends.

What is Once spy mode?

We are unclear about the feature right now. You can get details about this feature from the help section of the site. The details of the contact are mentioned in the contact section.

How do I edit my username in Once?

To change the username, you have to mail the help team for Once. They will do that for you. You have to do it within 24 hours. The change/edit is permitted just once.

Why am I having a hard time entering the site?

There can be various reasons for this issue,

  • An incorrect password can be a reason.
  • The weak internet connection can be a reason.
  • You might have been banned from the site.

They don’t have any search options. One of the features, namely, Match Quality, does the job of the search option. You can’t search matches that will be automatically suggested to you based on your other profiles’ activities and ratings.

Sign up Process

Signing up for this site is quite a simple process and takes just less than a minute to open an account. The Facebook email or the mobile number has to be used. The Facebook name is used as the display name. Immediately after signing up, there will be an automatic match, but chat options will be enabled only after purchasing crowns.

How do I verify my email?

Email verification is straightforward and easy. You will receive an email, check your inbox, open the message, and click on the link provided. You will reach the home page, that’s it, you’re done.

What happens if I register using my Facebook Account?

Facebook registration is one of the signup options among all other sign up options. This process is easy because all your information will be gathered from Facebook itself. Just enter some details, and you are ready to have fun.

How do I join Once?

Joining is easy. First, you have to install the app from the app stores. Now open it, and you will see a registration page. You can choose Facebook, email, or a number to sign up. Once provided, account verification will be done. After this, you will see a page where various questions need to be filled. Fill this section to get better suggestions. Once you are done with all these, you will be able to join Once.

Can I use the site without signing up?

No, you can’t use the website without signing in. You have to register using email or Facebook.

Users Profile Quality

All the profiles are very informative because Once is very strict with information. The information is general and consists of birthdays, age, relationship status, ethnicity, religion, education, work, sexual preferences, likes or dislikes, etc. Once encourages couples who want to have real and serious dates. The profile is linked to Facebook; therefore, you can also check out their Facebook page. They completely rely on the match quality feature, which is an automatic feature. One doesn’t have a search option. Therefore, you have to be on the bots.

Users Profile Quality

Mobile Applications

Yes, the mobile application is available for both Apple and Android devices. It’s free to download and create a profile. The interface is user friendly, and it’s easy to use. Every feature is organized with very updated technology. They don’t have many chat features. However, the mobile app is straightforward to use even by a layman.

Membership Price and Other Payment Method

The membership price is as follows:

Duration / Credits / Coins Costs Total
1 Months 29.99 USD/Month 29.99 USD
5 Credits 1.80 USD/Credit 8.99 USD
15 Credits 1.33 USD/Credit 19.99 USD
30 Credits 1.00 USD/Credit 29.99 USD

Payment methods:

  • PayPal
  • Credit card

Free Membership Features

Free membership creatures:

  • You can rate pictures of members from the range of 1 to 5. The algorithm works on the type of ratings you give. They pick up your match preferences for that particular data. It is called Match Quality.

Is Once free?

Yes, it is free to install and create an account too. You can continue using the free version if you want to, but they also have a premium membership pack; you can choose that for better features. Also, they have a credit system for more using more functions.

Can you see if someone likes you on Once if you are a free member?

Yes, you can do that. Matchmaking is free and easy with the free membership too.

Premium Membership Features

Premium membership features:

The combined features of premium membership are known as Crowns. To do the below mentioned unusual activities, you will need 1 crown for each purpose. Crown value is mentioned below for help.

  • VIP subscription. You can get two more matches than the daily limit and a premium match.
  • Check who liked your profile. Also, you can check who passed your profile.
  • You will be able to avail of unblurred messages if you go for the premium subscription.
  • You will get notifications about who rated your profile with what ratings.
  • You can send chats in incognito mode along with it. You can see who sent you a chat request, and you can send them back.
  • Get notification when your interest reads your message.

Does Once offer premium membership?

Yes, they have a premium membership option. You can choose it to upgrade your account.

How do I cancel my Once membership?

Unfortunately, cancellation is not possible while your subscription is in process. You will be using the VIP pass until your subscription ends.

Is Once membership auto-renewed?

Yes, the subscription is auto-renewed.

Can I get a refund for unused time?

Unfortunately, every payment is nonrefundable on Once.

Is my “support” to Once automatically renewed every month?

Yes, it will be auto-renewed.

I am not satisfied with the Once. Can I get my money back?

No, it’s not possible.

How will my Once support appear on my credit card bill?

It will look as it is, most probably. Please contact customer care, because we don’t have any detailed information regarding it right now.

Can I give support to other Once members?

Supporting is not an option for Once. But we don’t have a very detailed picture of the system right now. You can surely contact customer care for details.

Can I send support for just a month?

Sending support is not possible on Once. For any further information or details, please contact customer care.

Can I send support for just a month?

Is Once Really Safe?

Once is one of the safest online dating platforms. They have a rigorous and detailed registration process. You have to answer many questions for security purposes. Also, they have a report and block options. If you ever feel threatened by any fellow member’s profile and behavior, choose to report the profile by hitting the ‘!’ button.

Are Once Forums threads moderated?

No, we don’t think so. The forum threads might be moderated sometimes if anything irrelevant or out of topic appears in the moderators’ eyes. Check privacy policy and learn about what information can be posted on the forum threads.

How can I filter who can message me on Once?

We don’t have any detailed information regarding this right now, but you can be at peace if you choose to ignore the unwanted messages.

What security features does Once have?

The security features Once have are quite strong,

  • Report profile
  • Block profile
  • Verification is stringent
  • Filling out a detailed questionnaire when registering.

How can I block and report a suspected scammer?

Block and report option is one of the most used security features. Follow the process mentioned below to do the necessary.

To report, you gave a very simple task, click”!” and report the profile.

There is no information about block options available right now, but we would request you to check their FAQ section for details.

What will happen to a member who uses a Once Account to solicit money?

If you are ever caught soliciting money using this particular site, the site authorities will be bound to ban you and take legal actions against you.

Which information shouldn’t be posted in your Once Account?

Nudity, hate comments, comments against race, ethnicity is strictly prohibited. You ought to be terminated or banned from the site. The legal procedure might be taken against you too. Please go through the terms of service section thoroughly for more detailed information.

Are Once chats encrypted?

Yes, they are all encrypted for better security of the users. We don’t have much information available. To know more, please reach out to their website.

Are Once chats encrypted?

Can Once track you down?

Yes, if one wants to, they can. They have all the information about you. We hope that won’t be necessary because this drastic step is taken only when something illegal happens.

Can Once be traced by the police?

Yes, police can trace anything. If they are provided with the information, they can trace anything.

Who should I contact if I have questions regarding my privacy in Once?

The primary steps that you need to are:

  • Read their privacy policy thoroughly.
  • Read their terms of service.
  • Check out their blogs as well.
  • Take a look at the FAQ section.
  • If you are not satisfied with the findings, please visit their customer care or contact them. The contact information is provided in the contact information section.

Can I delete the information that I’ve already submitted to Once?

Yes, you can delete the information that you’ve provided to Once. You can edit the information whenever you want to.

Are there fake or scam members on Once?

Once it takes every measure to curb the growth of fake and scam profiles. Even if you ever suspect any profile to be fake, report it, Once will take care of it.

Contact Information

Company: Once Dating AG

Address: Top 2 AG, Schindellegistrasse 3 8808 Pfäffikon, Switzerland

Phone: None

Website: www.getonce.com

E-Mail: [email protected]

Twitter: https://twitter.com/oncedotapp

Facebook: https://www.facebook.com/oncedotapp


The best alternatives for Once are:

  • Blume
  • Skout
  • At first site
  • Bloom
  • Bumble
  • TrulyMadly

Real life review

  1. ” I am 25 years old and have already tried most of the saying apps. I am glad and thankful that I found Once. There are genuine profiles, and I found my soulmate from Once.”
  2. ” The questionnaire section is most intriguing to me. They ask you all the important questions and magically suggest you the perfect profiles. I am still a novice in the dating platforms, but I have already begun to like Once because of their simple and easy interface. I don’t think the price is high, it’s reasonable to me.”
  3. ” I can’t thank you enough once because I met my husband on this platform. When I had almost given up on personal life, Once was introduced to me and as if it was the only thing mission in my life. I found my husband on the second month of my usage. You can read our love story on their blog. We are lucky to find each other.”
Real life review

Is Once the best dating site/app?

With 9 million users, Once has a target to help single individuals get their life partner. They do not accept unclear profiles, so no accept any casual behavior.

Can I unmatch an Once member?

If you wish to avoid any member, you have to ignore their messages, block them, or ask Once for their expert help. Reach out to them using their customer care and help page from the contact information section provided in this blog.

Is Once a hook-up app?

No, this is a serious dating platform for those individuals who wish to find themselves partners for a lifetime.


Once is a great online dating platform for singles who are trying to get into serious relationships. They have free membership as well as premium memberships. If you have a fun-loving personality, you will love Once. This is one of the most popular real-life dating apps in Europe. They encourage you to be true and gentle in your approach, and when you find love, do not forget to share your story with them. They will publish it on their real-life love story page, taking your permission, of course! Hence, without wasting any time, dive into the ocean of love and friendship with Once.

MS, RD & Writer
With the help of Laura, you can find yourself again and evolve into an inspiring individual who can be an example to others. Laura strongly believes that growth is an ongoing pursuit you should have in life. She gives her clients the necessary tools to control their emotions, improve communication skills, and internalize their values.
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